All You Need to Know About Timeshare Claims Companies

If you’re seeking out timeshare claims companies to help you recover the funds you’ve spent on your timeshare, be sure to do your research before choosing one. Many timeshare claims companies may claim they can get your money back, but many of them only work with certain resorts and their promises are much different than what you end up with in the end. Here’s everything you need to know about choosing the right timeshare claims company before hiring one.


Before choosing a timeshare claims company, do your homework. Every claims company will have different fees, but the fees you’ll pay should be clearly stated in their contract and in advertisements online. Some companies will charge extra fees for the hours the claim specialist has to spend with you. Be sure to ask if there are any fees that you should be aware of before signing a contract with a claims company.

Also, ask your resort to look over the contract first. The contracts from some claims company may look legitimate, but they may only work for the resorts that they represent. Contact the resort and ask how their claim process works, whether or not there’s a fee involved and if in all likelihood, you will be getting your money back.


You’ll want a claims company that will get you all of the details. Some of these details may include copies of your original contract, proof of purchase and a detailed timeline of your purchase. There should be no issues in providing this information, but some companies may charge extra fees if you decide to add more documentation to your claim process.

Make sure your claim specialist is on top of things and bring up any concerns you have from the beginning before it’s too late. You’ll have a better chance at recovering the funds you spent on your timeshare if you have all the details about your case and if your claim specialist is aware and on top of everything right away.


The last thing you want is to sign a contract with a claims company that won’t make you feel comfortable. It’s important for your claim specialist to be accessible for all of your questions. You should feel comfortable enough to ask as many questions as you please about filing a timeshare claim and what your expectations are for the results of the claim.

Some resorts may require that before you file a claim, it has to be at least 180 days from when you purchased the timeshare and some resorts allow up to 5 years. If you’re finding yourself filing a claim within the 180-day period, talk with the resort first to get more details about their refund policy. Many resorts will still provide refunds for timeshare purchases within this time frame and you may be able to get your money back without having to go through the claims process.


The largest companies that offer timeshare claims services work with all of the major resorts such as Marriott, Disney, Hilton and many more. Before signing a contract with any company, do some research on not only how many resorts they work with but what kind of results their past clients have received.

Some resorts will only allow their claims company to represent them, so before choosing one, get in touch with the resort you’ve purchased from and ask if they offer timeshare claims services along with any other details about their refund policies.

There’s a lot to consider when trying to choose which timeshare claims company is the best fit for your situation. Before settling on one, do your research, get all the details and be comfortable in expressing your concerns and asking questions that you may not have thought about before.